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Frequently Asked Questions

 

Can I rent Estella Scrooge?

Yes! Estella Scrooge rentals are available for an unlimited number of views within the 72 hour rental period (3 days). The timer begins when you begin watching for the first time, so you can purchase and then watch a few days later!

 

Can I buy Estella Scrooge?

Yes! Estella Scrooge can be purchased to own and watched as many times as you wish with no time limit.

 

Can I purchase Estella Scrooge as a gift?

Yes! After purchase, the download code can be sent to your recipient by email, text, or post.

 

What are the system requirements to stream Estella Scrooge?

A PC must be operating with Windows 7, Windows 8.1 or Windows 10 with a Google Chrome, Firefox, Microsoft Edge, Internet Explorer or Opera browser. A Mac must be operating with OSX 10.9 or later with a Google Chrome, Firefox, Safari, or Opera browser. We recommend using the latest version of your browser as earlier versions may not be supported.

Why does playback of Estella Scrooge stall or not play smoothly?
If your internet connection is poor or inconsistent you may experience problems during playback. You will need a broadband or fiber internet connection - dial up will not work.

What devices can I Chromecast from?
You can Chromecast from a Chrome web browser or from an Android device using the SHIFT72 app.

How do I watch Estella Scrooge using Chromecast from Chrome?
Make sure you have connected your Chromecast to your TV and Wi-Fi network then follow the steps below. Your computer must be connected to the same Wi-Fi network as your Chromecast. For information or assistance connecting Chromecast to your TV and/or Wi-FI network, see support.google.com/chromecast.
1. Make sure you’re using the latest version of Chrome by navigating to Settings > About Google Chrome and update your Chrome browser to the latest version, if necessary. If you’re having trouble, here’s how to update Chrome.
2. In Chrome browser go to the film or TV page and start playing the content.
3. Select the Cast icon in the bottom right hand corner.
4. Select your Chromecast device.
5. Estella Scrooge will now start playing on your Chromecast device.

 

Can I use my iPhone or iPad or Android device or computer to watch Estella Scrooge on my Roku device attached to my TV?
Yes, you can stream from an iPhone, iPad, Android or PC through the SHIFT72 iOS app, or Android or PC, or through the Safari browser or chrome browser using Screen Mirroring to your Roku device. 

Can I use my iPhone or iPad to watch Estella Scrooge on my AppleTV?
Yes, you can stream from an iPhone or iPad to an AppleTV through the SHIFT72 iOS app or through the Safari browser using AirPlay. 

What if my question isn't answered?

Please contact support@streamingmusicals.com with any other questions.